- What is a Wallbanger?
A Wallbanger is a large size, self-adhesive, vinyl wall graphic that won't damage your walls. Wallbangers are printed in high definition, and every unit is precision cut around the image to make it look as if the subject is coming out of the wall! Whether you choose one of our professional Wallbangers or you decide to be a Wallbanger, you are making a huge statement.
- What do you mean by ANYONE or ANYTHING can be a Wallbanger?
A Wallbanger can be created from an image or photo that you upload to the Wallbangers website. Each image is then professionally formatted and finished by our Wallbangers graphic designers. With a personalized layout tailored to your picture, you can expect each Wallbanger to bring the same color, excitement, and fun to your wall that you get from Wallbangers of your favorite athletes and celebrities!
However, there are limitations as to which types of photos or images make great Wallbangers. Click 'Can Any Image Be a Wallbanger?' below for more info. - Can any image be a Wallbanger?
Unfortunately, not every image will make a great Wallbanger.
If you are uploading an image, please review this section for photo tips. The higher the resolution on the image you submit, the better your Wallbanger will look.
If you choose to send us an printed photograph for scanning, make sure that we can see the entire body, and that the image was not taken from far away. If the subject you would like to highlight is small on the photograph, we may not be able to stretch the image into a Wallbanger.
If you submit a photograph that is questionable in size, your image will be accepted, but our customer service staff may contact you to let you know that your image may lack enough data to stretch it into a Wallbanger. At that time you will be given the opportunity to submit an alternative image. If you do not want to submit an alternative image, we will credit your account.
Professional photographers should take photos at the highest setting possible. We also accept RAW files.
*Wallbangers reserves the right to not print a submitted photograph on the basis of content.
- Will my Custom Wallbanger look just like it does on the computer screen (except larger and fully die cut)?
It should be a pretty close match. A couple of factors to consider:
- Computer screen resolution and printer resolutions can vary.
- Computers use ppi (pixels per inch) to measure clarity of text or images while printers utilize dpi (dots per inch) to print.
- Certain characteristics of the print material may contribute to some variations in the appearance of your Wallbanger compared to your computer screen.
- What should I keep in mind when shooting or selecting my photo?
- Take a few minutes to make sure your photos are clear, sharp and in focus.
- Remember that the better the image you provide us, the better your Wallbanger will look. If the image is blurry or out of focus, that is how it will print!
- Photos should be taken in a well-lit atmosphere, such as outside on a sunny day. Most cameras take better images in natural sunlight and produce much richer and colorful prints. Indoor images also work well, but please make sure there is a good amount of light.
- Try to avoid relying on your camera's zoom function when you take your photo. The closer you can get to your subject without having to zoom in, the better.
- Unless it's a photo that works best horizontally (like a team photo or a car photo), try to take your photos vertically and avoid cutting out hands and feet.
- The higher resolution the better!
- How should I configure my camera to get the best picture for my Wallbanger?
- We recommend using a camera that is at least 4MP (megapixels) or greater. The more megapixel’s your camera has, the better the image.
- Set your camera for the highest resolution. This is usually done under the "settings" of the menu section of your camera. If in doubt, you can always consult your manual. Be sure to use the highest possilbe setting, as it gives us more data to stretch your image into a Wallbanger.
- Try to avoid taking your photo using the “zoom” function. The closer you get to the subject without using zoom, the better. When you use the zoom feature, the image loses data.
- We request a file size of 2048x1536 pixels. If you have some experience with cameras, you should know how to verify this. If not, don’t worry about it. Your file size should be just fine if you've followed steps 1-3.
- Do not change the resolution of your photo. Please send us the original file.
- If possible, take your photo vertically and try not to cut off any part of the subject, like feet or arms.
- What file formats do you accept?
Our designers can work with any of the following file formats:
- .jpg
- .tiff
- Any RAW format supported by Adobe Photoshop CS3
- What if the image I would like to use is on film?
We understand that many people may have already captured that magical moment on film. For those people, we have two suggestions:
As you place your order, select the "Mail in" option and you will be prompted to send the photograph to us at:
WALLBANGERS
7720 Montgomery Road
Cincinnati, OH 45236We will scan your picture and turn it into a Wallbanger. When you send in your photograph, please include a return envelope with postage. We will not return photos that do not come with return postage, nor can we guarantee that your photograph will not be damaged.
If you don't like the idea of mailing us a cherished photograph, you may choose to go to a company such as Kinko's and have them scan your photograph for you. They will put it on a disk you can send us.
*In either case, include your order number and address on the item that you mail to us. Sending a copy of your invoice works well.
- What if my digital camera is less than 4 MP or I don't have one?
We understand that not everyone has the right digital camera, or is completely comfortable using it. That’s OK. There are other ways to get us your image.
- Send us an actual picture. A 5x7 photograph is the smallest we would want to use, but what is really important is that the subject of the picture is large. Therefore, sometimes even a 4x6 can work. From that, we’ll scan your photo using our high resolution scanner and return your photo in the self-addressed, stamped envelope that we ask you to provide.
- Ask a friend. You may not have the appropriate camera but a friend just might. At most sporting events, you can usually find the expert amateur photographer that loves taking photographs. Why not ask them to take one for you and have it emailed to you? You can then forward to Wallbangers.
- Ask a professional. Many people use a professional photographer to take their photo for them. Again, then you would just forward to us.
When sending to us, please mail to the following address:
WALLBANGERS
7720 Montgomery Road
Cincinnati, OH 45236Remember to put your order number with the photograph when sending. You will get your order number when you purchase your unit online. If you prefer to order over the phone, just call 1-888-843-9275.
Still have questions? Please contact one of our customer service representatives at:
1-888-843-9275
Monday – Friday 9 a.m. EST to 5 p.m. or
email us at info@wallbangers.com - How soon can I have my Wallbanger?
Please allow our design experts 10 - 14 business days to create your Wallbanger. After that, we will ship your unit according to the shipping method you have chosen.
- What surfaces will my Wallbanger stick to?
Wallbangers are intended for use on clean, dry, flat surfaces only. Attempting to place your Wallbanger on a surface that does not meet those specifications, including textured and orange peel surfaces, may result in your Wallbanger not sticking properly.
- How do I move my Wallbanger to a new location?
Identify where you want to install your Wallbanger and wipe the wall clean using a dry cloth only. With the help of a friend, carefully remove the Wallbanger from one wall and carry it to the new location. Follow the installation instructions. If you are moving it to a new location that is not within walking distance, place your Wallbanger on the original liner it came with and transport it to your new location.
- What if I no longer have the liner that my Wallbanger came on and I want to move it?
Locate some greaseproof wax paper and a long round cardboard tube. Carefully remove the Wallbanger from the wall and place it on a flat, dry, clean area--adhesive side up. Cover the entire adhesive area of your Wallbanger with the wax paper. Roll it up around the tube. Do not fold your Wallbanger, as it will cause creases to appear.
- Will I need the liner my Wallbanger comes on or the shipping tube for any purpose?
Possibly. You should save your liner and shipping tube in case you need to move or ship your Wallbanger.
- What is the Wallbanger return policy?
For Wallbangers created from customer images or photos, we will only replace items that were damaged during shipping or otherwise damaged in some material way. Because it is a custom product, we reserve the right to allow replacements based upon our discretion. However, you shouldn't have a problem if you've uploaded a photo that meets our specifications and followed the installation instructions closely.
If you believe that you have received a defective product, please email customer at wbservice@wallbangers.com. Service Hours of Operation are 9:00 AM to 5:00 PM EST, M-F.
- What is the Professional Athlete and Celebrity Wallbanger return policy?
If you wish to return your professional athlete or celebrity Wallbanger, take these steps:
1. Email Wallbangers Customer Service to receive a Return Authorization Number. Our customer service representatives will walk you through the process.
2. Return your Wallbanger and all related graphics on the liner your Wallbanger came on.
3. You must return your Wallbanger inside of the tube that it was originally shipped in, and it must be clearly marked "Wallbanger Return."If your Wallbanger was never removed from the liner it came on, please return it with all accompanying graphics within 30 days of the delivery date to exchange it for another one.
If you have removed your Wallbanger from the liner, you cannot return it.
If you believe that you have received a defective product, please return it with all accompanying graphics and make sure the item is on the original liner and in the original shipping tube. You must ship within 30 days of the delivery date in order to exchange it for another Wallbanger.
Customer Service Hours of Operation are 9:00 AM to 5:00 PM EST, M-F. You can call us at 1-888-843-9275.
- Why did my credit card authorization fail?
If your credit card authorization fails, please try a second time or try a different credit card. If you continue to have problems, please call Wallbangers Customer Service at 1-888-843-9275.
- I emailed customer service but haven't received a response.
Many times after replying to your e-mail we receive a bounce notification that indicates that your spam filter has rejected us. Please add us to your accepted list so we can assist you.
- Is it safe to order from this site?
This site is very secure. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. If you prefer, you may also place an order by calling 1-888-843-9275, 24 hours a day.
As an additional layer of security, all credit card numbers provided to Wallbangers are not kept after your order is processed. If you choose to return your Wallbanger, you will have to give your credit card number again to receive credit.
- Where are Wallbangers produced?
Wallbangers are designed, manufactured, and shipped in the USA.
Wallbangers
Customer Service
1-888-843-9275
Monday - Friday
9:00AM -5:00PM
Eastern Time
WALLBANGERS
7720 Montgomery Road
Cincinnati, OH 45236
Content © 2008, Wallbangers | Design © 2008 Thought District | Powered by Vipa Solutions